Candle Safety

We want you to love every moment of your Dreamwax Candle, however the use of candles requires caution, so please follow the below guidelines for a safe burn, every time.

Candle Safety Instructions

1. Never leave a burning candle unattended.
2. Never use water to extinguish a candle.
3. Ensure wicks are upright and trimmed to ... during use and each time candle is relit.
4. Do not burn a Glasshouse Fragrances 760g for less than 2 hours or more than 4 hours at a time. Do not burn a Glasshouse Fragrances 380g Candle for less than 1 hour or more than 4 hours at a time. Do not burn a Glasshouse Fragrances 60g Candle for less than 1/2 hour or more than 2 hours at a time.5. Stop burning when 10mm (1/2 inch) of un-melted wax remains in the bottom of the glass of your 760g, 380g and 60g Glasshouse Fragrances Candles.6. Never move a burning candle. Ensure candle is extinguished, wax is solid and jar is cold before handling.
7. Glass may become hot. Burn candle on an appropriate flat heat-resistant surface.
8. Avoid using in drafty areas, near an open window, air duct or fan.
9. Keep away from children, pets and flammable materials.
10. Do not use lid to extinguish candle.

Candle Care Guide

How to get the best performance out of your Dreamwax candle.
1. Prevent soot from forming on the glass by keeping wicks properly placed and trimmed.
2. Never allow the candle flame to come in contact with the side of the glass.
3. Do not use if glass is cracked, chipped or broken.
4. If candle has multiple wicks, they must all be lit every time the candle is used.
5. Never introduce liquids or foreign objects into candle and keep it free of wick trimmings, matches and any flammable materials.
6. If the glass becomes blackened while burning, extinguish candle, allow to cool and clean with a dry paper towel.
7. When not in use, keep candle covered to avoid dust build-up.
8. Use a candle snuffer to properly extinguish a candle flame. If not available, blow gently and steadily on the flame until it is extinguished.
9. Container candle burn times will vary. Fragrance, colour, burning habits and environmental conditions affect the time a candle will last.

If you have any questions or concerns please contact us at info@dreamwax.com.au

FAQs
Return policy

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Shipping

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Manufacturing

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.